General PracticeFixed Term

GP receptionist

Buxted Medical Centre

Buxted

Salary

—

Training post

Unknown

Trust type

Acute

Posted

3 weeks ago

About the role

Be the welcoming face and vital heartbeat of a busy, patient-centred GP practice. As a Receptionist, youll play a key role in ensuring patients feel supported, listened to and guided to the right care at the right time, while working closely with a friendly, multidisciplinary healthcare team across our sites. This is a varied, people-focused role where no two days are the sameperfect for someone who thrives on organisation, communication and making a real difference.

You should work with us if you are motivated by purpose, value teamwork, and want to contribute to high-quality healthcare in your local community. We offer a supportive environment, opportunities to learn and develop, and the chance to be part of a practice that truly puts patients at the heart of everything it does. About the Role: We are ideally seeking someone to work 29.25 hours per week, Tuesday 7.45 - 6.30, Wednesday 7.45 - 6.30 and Friday 7.45 - 6.30. This is a 12 month fixed term contract to cover maternity leave.

GP receptionist

Buxted Medical Centre

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This role focuses on being the first point of contact for patients and ensuring their experience with the practice is smooth, respectful and efficient. You will manage day-to-day interactions at reception and on the phone, help patients access the right services, and support the clinical team by handling information accurately and sensitively. Working across multiple sites, youll play an important part in keeping the practice running effectively, balancing patient needs with administrative tasks in a fast-paced healthcare environment.

Buxted Medical Centre, incorporating our East Hoathly and Manor Oak (Horam) branches, is a welcoming and forward-thinking practice based in a purpose-built facility in the heart of the Sussex countryside. As a GP Training Practice and proud member of the Greater Wealden PCN, we are committed to delivering exceptional care in a supportive and collaborative environment. We are a busy, friendly, and expanding three-partner practice, currently caring for a population of approximately 16,000 patients across our dispensing sites. To support our growing services, we are looking to recruit a receptionist to join our experienced team, working flexibly across our sites.

Person specification

Essential

Experience of working with the general public
Educated to GCSE level or equivalent
Excellent communication skills (written and oral)
Strong IT skills
Clear, polite telephone manner
Competent in the use of Office and Outlook
Effective time management (planning and organising)
Ability to work as a team member and autonomously
Good interpersonal skills
Problem solving and analytical skills
Ability to follow policy and procedure

Desirable

Experience of administrative duties
Experience of working in a healthcare setting
GCSE Mathematics and English (C or above)
EMIS user skills