GP Receptionist

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, a keen attention to detail, and the ability to handle multiple tasks efficiently in a busy GP surgery environment.

Greet and welcome patients in a warm and professional manner. Answer phone calls promptly, ensuring excellent phone etiquette at all times. Manage incoming and outgoing correspondence, including emails and postal mail. Perform clerical duties such as data entry, filing, and maintaining records. Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually. Assist with administrative tasks as required by management. Maintain an organised reception area, ensuring it is tidy and presentable at all times.

Ensure that all new patients are registered onto the computer system promptly and accurately.

An exciting opportunity has arisen at The Ridgeway Surgery for a committed, enthusiastic and motivated Receptionist who would like to join our forward thinking and friendly practice team. We are: - GMS Practice with 6,600 patients - 4 GP Partners - 1 Practice Manager - 2 regular locum doctors - 1 Practice Nurse - 3 Health Care Assistants - 2 pharmacists - 1 physiotherapist - 6 receptionists - 2 medical secretaries - EMIS Web system - We are looking for a team player who has experience to work in GP practice and ideally EMIS Wed user.