GP Receptionist

We are looking for a Part time member of staff to cover approx. 20 hours per week, with some weekend working. This is an exciting role that will include working within our reception. The role is very varied with every day being different. Your role is important to make sure that patients will be receiving the very best of care that they expect. Full support and training will be given. Prospective applicants are welcome to contact the Deputy Practice Manager, Abby Lake for an informal visit or further information. This position is not available to those that live overseas or require sponsorship to work in the UK.

Good communication skills are essential.The role includes communicating with patients and colleagues, either face to face, via the telephone, sending texts, typing letters or emails. You will be Flexible and the ability to organise your time is important to the role. You will be working in our reception area dealing with patients within the surgery, with repeat prescription requests, the administration of medical reports or general queries. Scanning and clinically coding letters from other clinical settings, arranging to call patients for their regular chronic illness checks or managing our e-consultation system. You will be organised and work to efficient systems. You may be typing and organising the referrals to different organisations. You will be able to work within a team but also under your own initiative.

We are a GP practice located in Oulton Broad. We have approx. 50 staff which includes 3 GP partners, a number of salaried GPs, a strong nursing and non-clinical team. We are an innovative practice and will often be leading in new initiatives that improve services to our patients. With constant changes within the NHS you would be working in an ever changing and challenging environment. We are passionate about caring for our patients, and every role within the practice is equally important to ensure patients get the care that they expect and receive. We are a training practice and full training and support will be given to all new staff members. We have a very good local reputation, both as an employer and as a caring practice. Many of our staff members have been with us for a number of years. We are a friendly team, and new staff are always made to feel welcome.