GP Receptionist

Operating within our core hours of 8am to 6:30pm, Monday to Friday, flexibility is a key requirement of the role. as the primary point of contact for our practice you will play a pivotal role in delivering excellent customer service and ensuring the smooth function of our medical office.

Responsibilities: Greet patients and visitors, maintaining a professional and courteous demeanour at all times. Handle incoming phone calls, schedule appointments, and manage the appointment calendar efficiently. Verify patient information accurately and handle confidential medical records with the utmost discretion. Assist with administrative tasks, including filing, emailing, and maintaining electronic records. Collaborate with the healthcare team to coordinate referrals and ensure seamless patient care. Uphold office policies and procedures to maintain compliance with relevant regulations.

Sandgate Road Surgery, a busy GP practice in Folkestone, Kent, is currently seeking a dedicated and detail oriented individual to join our medical practitioner team. With five GP partners, a highly skilled nursing team, and a strong administrative and reception team, we pride ourselves on delivering exceptional care and providing a high standard of service to our patients.