GP Receptionist / Patient Coordinator - £12.71-£13.00 per hour

CLAREMONT CLINIC Caring for our local community since 1951 Are you an experienced patient coordinator/receptionist with a passion for delivering exceptional customer service? Claremont Clinic is seeking an experienced and dedicated individual to join our busy, growing practice team in making a positive impact on our local community. Join Claremont Clinic and be part of our commitment to exceptional healthcare delivery.

Key Responsibilities: Ensure the smooth operation of our reception desk with professionalism and organisation. Answering calls, reviewing emails, inbound documents and prescription requests. Act as the primary point of contact, fostering communication between patients, clinicians, and our practice team. Helping signpost patients to services. Deliver consistently high standards of customer service. We value individuals who are organised, adaptable, and personable - committed to delivering excellent customer service. Key attributes we are looking for include: Previous experience in medical/healthcare reception roles. Excellent communication skills with a clear and polite telephone manner. Ability to maintain confidentiality and discretion with patients. Experience in handling sensitive situations with empathy and professionalism. Strong teamwork and independent problem-solving abilities. Proficient in IT and general administration tasks.