GP Receptionist

Brunton Park Health Centre is looking for an enthusiastic GP Receptionist with excellent interpersonal, customer service and organisational skills to join our reception team. Working Pattern -37.5 hour per week working on a rota Between: Monday to Friday 8am - 6:30pm on rota basis Main duties of the jobApplicants will need to work both on a busy reception desk dealing with patients over the telephone and face to face, booking and cancelling appointments, guiding patients to use the online consultation tool and also work at the back of reception performing administration tasks, dealing with prescription requests and assisting the triaging doctor with online consultations. Previous reception and/or customer service skills and knowledge of Systmone are desirable, but full training will be given.

This is a busy and varied role which requires a flexible approach; you will need to be able to work using your own initiative and as part of a team, admin experience essential, preferably in a medical setting, flexibility and computer literacy is also essential. This role will suit a person who is used to working in a busy environment, who is able to provide excellent service to our patients both on the telephone,face to face and online.

Brunton Park Health Centre is a 2 Partner GP surgery which has a patient list size of approx. 8000. Our reception/admin team consists of 10 people covering the hours 08:00 - 18:30 on a rota basis with a half day each week, we are a friendly team who support each other especially the new members of staff.