GP Medical Receptionist

A Medical Receptionist is the first point of contact for our patients. This role involves greeting patients, answering phone calls, scheduling appointments, and handling patient enquiries with professionalism and empathy. The Medical Receptionist is also responsible for verifying patient information, processing insurance documentation, and managing patient records. Attention to detail, strong communication skills, the ability to multitask, and most importantly flexibility in a fast-paced environment are essential for this role. In return they are rewarded with the benefits from working within a great team who support each other and have support from our Reception Manager for those more challenging enquiries.

Key Responsibilities:

Greet patients and visitors, ensuring a welcoming environment Answer and re-direct phone calls, manage patient enquiries Computer literate Verify and update patient information. Maintain patient confidentiality at all times Support medical staff with administrative tasks as needed