GP Receptionist

New River Health is a busy GP Practice with 17,500 registered patients across two sites in Hertford and Ware. We require a full or part-time Receptionist with excellent communication skills and a commitment to high quality patient care to be part of our team. There will be morning and afternoon shifts.

The Reception team is the front door to our Practice, and the first people that patients will have contact with. It is a very important role as you are representing the Practice during each and every patient contact. You will be welcoming patients and visitors, answering the telephone and answering any enquiries. Dealing with prescription requests and queries relating to them Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion. Assisting patients with necessary forms and documentation that need processing. Scanning, filing, and mailing documentation from email or through the clinical system(SystmOne or Docman.)