GP Receptionist
Hartshill Medical Centre
Stoke-on-trent
Salary
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Posted
3 weeks ago
About the role
We are looking to recruit an enthusiastic, hard working receptionist with excellent communication, interpersonal and organizational skills. This role will involve spending time in a patient facing capacity and completing tasks. The successful candidate must also be passionate and committed to delivering the highest quality of care for our patients
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries. You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working our clinical and administration teams. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. There will also be time spent completing administrative tasks including, but not limited to, prescription requests, letters in and out of the practice and processing tasks. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.