GP Receptionist/Administrator
The Robins Surgery
Romford
Salary
—
Training post
Unknown
Trust type
Acute
Posted
4 days ago
About the role
We are looking to recruit a full-time (35 hours) or two part-time Receptionist/Administrators to join our supportive team. The successful candidate must have previous experience working in a GP surgery, be confident using EMIS Web, and be IT literate. In this key front-line role, you will act as the first point of contact for patients, helping to provide a welcoming environment while ensuring efficient day-to-day administration, smooth running of reception services, and high-quality patient care within a fast-paced healthcare setting.
Greet and assist patients and visitors in a professional manner Book, cancel, and manage patient appointments Answer telephone calls and respond to enquiries Maintain and update patient records accurately Process repeat prescription requests Provide administrative support to clinical staff Handle incoming and outgoing correspondence Ensure patient confidentiality at all times
Manage general reception duties and keep the area organised