GP Receptionist

Alconbury and Brampton Surgeries are looking for 2 receptionists to join their friendly Alconbury Reception Team. The role incorporates both telephone and face to face patient contact with patient related administration. We have 2 vacancies, one is 7.45-1pm and the other 1-6.30pm We will consider a job share and/or a combination of these hours between the 2 roles There is a requirement to be able to provide additional hours as cover for holidays within the team on occasion throughout the year. If you are looking to join a busy team with a commitment to patient care who feels we are able to make a difference then please do apply.

Receive patients for appointments, queries, and new registrations. Receiving, opening, handling, scanning mail and items transferred between surgeries. Make appointments for patients in person or by telephone. Dealing with all telephone enquiries other than from patients, e.g. hospital appointments, results, transport, &etc Maintaining confidentiality at all times with due regard to telephone conversations and conversation between members of staff in public places. Process repeat prescription requests and forward relevant advice from GPs. Contribute a share of cover to facilitate the team taking annual leave and/or in the event of other unplanned absences.

The practice currently has a list of just over 13500 patients which is due to expand to accommodate local housing developments. There are two surgery sites. The main surgery is at Alconbury, five miles north of Huntingdon. The branch surgery (which serves 55% of the practice population) is at Brampton, one mile west of Huntingdon. There are five Partners, six salaried doctors, and up to ten GP Registrars. We also host year 4, 5 and 6 Medical Students from Cambridge University. The Team This is led by the Practice Manager, Melanie Gearing. She is supported by an experienced admin team consisting of a Management Assistant, eleven Receptionists, four Medical Secretaries and six Dispensers. Our five Nurse team between them provide a full time treatment room service for both surgeries and are supported by four Health Care Assistants who perform purely technical clinical tasks. Our nurses see many patients for initial advice on minor illnesses, as well as performing more traditional nursing duties including family planning. As a member of the A1 Primary Care Network we have a physiotherapist, Clinical Pharmacist, Pharmacy Technician, health and wellbeing coach and Social Prescriber attached to the Practice to support us in our delivery of care to patients.