GP Receptionist

Primary Integrated Community Services

Stapleford

Salary

—

Posted

1 weeks ago

About the role

ABOUT THE ROLE We are looking to recruit a receptionist to join our team experience is preferred but not essential as training will be given. You will be responsible for maintaining a high level of quality reception service to visitors and ideally will bring NHS experience to the practice. Experience of SystmOne is desirable but not essential as training will be given. Work Pattern:

22 hours per week

Tuesday: 12:30 18:30

Wednesday: 12:30 18:30

Thursday: 14:30 18:30

Friday: 12:30 18:30

KEY RESPONSIBILITIES

You will respond to all requests by patients requiring appointments with membersof the clinical team, ensuring adherence to practice protocolsfor booking appointmentsand signposting to alternative services as appropriate

You will explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuringprocedures to add these patients to the clinical system are completed.

You will be able to useyour own judgment and communication skillstoensure that patients with no priorappointmentbut who need urgent consultation are seen in a logical and non-disruptive manner

KEY REQUIREMENTS

GP Receptionist

Primary Integrated Community Services

Apply

A good standard of education

Strong teamand interpersonal skills

Strong ITskills

First class telephone manner

Strong customer/patient focus

PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solution through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks. Find out more about us: http://picsnhs.org.uk/.

Benefits of working for PICS We offer a comprehensive package which includes: NHS Pension 2015 Scheme (subject to eligibility) Alternative government-based scheme (subject to eligibility) Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development) Working in a multi-disciplinary team with support from a wide variety of professionals A flexible approach to a work-life balance Cycle to work scheme (subject to eligibility) Access to Blue Light Card scheme All staff events and conferences Staff engagement (Wellbeing Group, EDI Network, Staff Focus group) Free parking across many sites Personalised induction into the company and job role

Person specification

Essential

Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.
Please provide details for why you would be a great fit for this role and why you have decided to apply.
Please provide details of your CPD, using examples where necessary.
Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

4 days left to apply

Sunday, 2 August 2026

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