GP Medical Receptionist (Afternoons)

Forge Health Group has vacancies for GP Receptionists Monday - Wednesday, with morning shifts being 08:30 - 13:30, and afternoon shifts being 13:30 - 18:30. Forge Health Group is a two site practice and the post will involve working at both Pitsmoor Surgery and The Flowers Medical Centre. We are currently looking to recruit a reliable, enthusiastic and flexible person to join our busy Reception Team. We are looking for a candidate who is confident to work with patients face to face and over the telephone, who is a strong team player and can demonstrate excellent interpersonal and communication skills. You will also need to be confident in the use of IT, training on our clinical system will be provided.

The post requires flexibility to cover for extended hours, staff holidays and other absences where required.

Provide high quality front line reception service , projecting a positive and friendly image. Checking and securing the premises. Receiving and directing the patients on arrival in an efficient and polite manner. Deal with enquiries face to face and over the telephone, explaining surgery procedures, making new and follow-up appointments. Dealing with repeat prescriptions requests. Data Input. Dealing with the incoming post, scanning and distributing it to the appropriate person. Liaising with other outside agencies by telephone and email. Esuring that any urgent or outstanding messages and tasks are passed over to incoming colleagues for completion.