Patient Services Advisor - GP Practice - Long Term Absence Cover

Exciting Opportunity: Patient Services Advisor Location: Thornhills Medical Practice, Kent. ME20 6QJ Fixed Term: Long Term Absence Cover. Minimum 3 months Starting: Immediate start Hours: Part time / Full time considered. Various days and shifts Monday to Friday. 8am to 1pm / 1pm to 6pm / 1.30pm to 6.30pm. Occasional evenings/weekends Salary: Competitive About the Role

Thornhills Medical Practice is seeking a friendly and reliable Patient Services Advisor to join our team to cover long term absence leave. This is a fixed term post for a minimum of 3 months and will continue thereafter until the permanent incumbent for this position returns. Youll be the first point of contact for patients, helping them access the right care and supporting our clinical and administrative teams.

Key Duties Include: Welcoming and guiding patients to appropriate services Booking appointments and managing enquiries - in person, telephone and online Assisting the clinical team with administrative tasks Liaising with external agencies and multidisciplinary teams General reception and admin duties Requirements: Strong customer service background Excellent communication skills - oral and written Ability to work well in a team and adapt to change

Experience in a GP surgery is desirable