Receptionist/Administrator GP Surgery

We have an exciting opportunity for 1 friendly, enthusiastic and highly motivated Receptionist to come and join our team. Shift pattern for this vacancy (30 hours): Monday 8-6.30, Tuesday 8-8, Wed off, Thurs off, Fri 8-6.30. (Could be subject to slight changes). Weekend shifts to be worked on a Rota basis. We are a busy practice offering lots of difference services out side of normal GP practice work including out of hours services, enhanced access services, Care Home service, paediatric service, Ear Nose and Throat service and an Urology Service.

As a Receptionist, you will be the first point of contact with the Practice. You are expected to be professional and courteous at all times. Main duties include answering telephone calls for patients to book appointments and deal with enquires. Liaise with other services and members of other teams. Deal with online enquires and e-consultations from patients. Front desk work dealing with patients F2F.

Jubilee Medical Group is an established GP practice based in Newton Aycliffe with a branch site in Shildon. We have a approx 12,000 registered patients. We are open 8-8 Monday to Friday, Saturday 8-5pm and Sunday 8-4pm. We are also open on all bank holidays for the out of hours service. The practice is passionate about providing additional services to our local community, currently offering consultant led Paediatric and ENT clinics, out of hours access and home visits (including weekends and bank holidays) to all patients registered within our Primary Care Network. We also have a dedicated team of Advanced Nurse Practitioners supporting our local care homes ensuring our elderly population receive the appropriate clinical care and monitoring on a weekly basis. The practice has been operating as a Covid Vaccination Site since December 2020.