GP Receptionist / Administrator

We are looking for a GP Receptionist/Administrator to join our friendly, supportive and dynamic team in Exmouth, which is on the beautiful East Devon coast. This is a 12 month fixed term post for 26.5 hours per week. We are a very happy practice with strong positive working relationships which contribute to fantastic team working and morale. We have a good reputation as an employer and hold the best parties!

The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service Process incoming and outgoing mail Initiating contact with and responding to, requests from patients, team members and external agencies Photocopy documentation as required File and store records as required Data entry of temporary registrations and relevant patient information as required Input data into the patients healthcare records as necessary Scanning of patient related documentation and attaching scanned documents to patients healthcare records Manage all queries (including administrative queries) as necessary in an efficient manner Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Support administrative and reception staff, providing cover during staff absences Complete opening and closing procedures in accordance with the duty rota