GP Receptionist

Woodlands Medical Practice is a friendly, 5 partner GP practice in Sutton-in-Ashfield with approximately 11,500 patients. We obtained an Outstanding rating with the CQC and we are committed to providing patient-centred care in a happy, supportive and well-organised working environment.

We are looking to recruit a part time Receptionist to join our team. The ideal candidates will be reliable with a flexible can do attitude to work. They will be highly motivated and able to work under pressure to deadlines and must be able to demonstrate exceptional customer service skills. The ability to prioritise workloads and communicate with all staff groups is required. Along with excellent keyboard skills and accurate data collection & entry, a keen eye for detail is essential. A medical background is preferable but not essential as full training will be given.

Working 27.5 hours per week over 5 days with a start time of 8am or a finish time of 6.30pm, the reception team cover this service Monday to Friday. All practice staff will also cover the extended access evenings with a finish time of 8pm on a rota basis. You may also be required to work an occasional Saturday 9:00- 17:00pm on a rolling rota.

Making appointments and signposting patients to appropriate services, giving out results, ambulance transport bookings, home visit requests, contacting other providers. Answering a high volume of telephone calls in to the practice and directing the calls to the appropriate person/ team.