GP Practice Receptionist

As the first point of contact for our patients, youll play a key role in creating a welcoming, supportive experience for everyone who walks through our doors. This role is perfect for someone who enjoys helping people, thrives in a busy environment, and takes pride in getting things right. Youll join a friendly, experienced team who value collaboration, kindness, and good humour. If you want a role where your work genuinely makes a difference to the health and wellbeing of our community, wed love to meet you

Provide a welcoming first point of contact for patients attending the practice, whether in person or by telephone.

Manage appointments efficiently, including booking, amending, and signposting patients to the most appropriate clinician or service.

Handle patient enquiries with professionalism, sensitivity, and confidentiality, ensuring accurate information is given at all times.