GP receptionist
Eden Court Medical Practice
Birmingham
Salary
—
Posted
Yesterday
About the role
Join our dynamic healthcare team as a GP Receptionist, where your energetic and organised approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within the Practice. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and efficient clinic operations.
Join us in delivering exceptional service in a fast-paced healthcare setting! Your enthusiasm and dedication will make a real difference in patients experiences while supporting our teams success.
Greet patients and visitors warmly, providing friendly and professional assistance at all times Manage appointment scheduling, cancellations, and rescheduling with precision and efficiency Answer incoming phone calls promptly, directing inquiries to the appropriate staff or departments Maintain accurate patient records, update information, and ensure confidentiality at all times Handle administrative tasks such as filing, data entry, and processing correspondence Support the clinic team with basic administrative duties to streamline daily operations Ensure the reception area remains tidy, organised and welcoming for all visitors Requirements Proven office experience with strong administrative skills in a busy environment Previous experience working in a healthcare or medical reception setting is highly desirable Excellent communication skills, both verbal and written, with a friendly and professional demeanor Ability to multitask efficiently while maintaining attention to detail under pressure Proficiency in office software applications and appointment management systems Strong organisational skills with the ability to prioritise tasks effectively A positive attitude combined with reliability and a proactive approach to work